Solution - Framework
ICM Framework
| InfoConnect information and content management (ICM) Framework delivers 3 key strategic business values to organizations: Business Continuity & Compliance, Reduce operational cost and collaboration of information. The framework provides 7 pillars to achieve these values. |
| Supporting InfoConnect’s ICM Framework is a comprehensive end-to-end solution for the organizations, ranging from capturing document and data at source to applications / forms processing, approval, generation, update to core / back office applications and feeding data into data marts for business performance monitoring and reporting. InfoConnect’s ICM Framework delivers significant business values to organizations: • Drive intelligence into every process, channel, line of business and department by leveraging on data collected within & beyond an organization’s firewall • Improve business outcomes through enhanced decision making supported by information & insights • Boost revenue streams through quality customer services & innovative product offerings • Increase operational efficiency across different departments • Enhanced transparency, compliancy & accuracy across operations • Leverage on technology to reduce operational overhead costs • Reduce paper usage in supports to preserve the environment |
