InfoConnect Blog

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DMS or SharePoint: Can SharePoint Be Used as a Document Management System?

A question we get asked often is, can SharePoint be used in place of a document management system (DMS)? We understand that there is plenty of room for confusion here as both share similarities to certain extent as SharePoint is, in essence, a document collaboration platform with basic document management capabilities. It is also worth …

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3 ways to Optimize your omnichannel Customer Communications

1) Use business data to drive Customer Experience Customers must be treated and communicated with in a seamless and controlled manner, regardless of where they are on their journey, to give them the impression that the organisation talks with a single voice.  Salesforce and other CRM systems deliver organised data about clients. Platforms for commerce …

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Customer Communications: Building a Successful Omnichannel Solution

Customer communication is an important part of any company’s strategy. Organizations of all sizes and industries understand the need of staying in touch with customers in order to increase loyalty and encourage repeat purchases. Companies send an average of 22 customer messages every month to each consumer. However, the times are changing. Companies are shifting …

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Enterprise Search in Educational Institutions

Why Docuflo Inventa is the perfect solution for an Educational Institute. What does the Education Industry Need to Consider When Investing in an Enterprise Search Solution? Finding the perfect search solution for a college, university, or other educational institution that allows users to collect the information they need to succeed can be challenging. Current students, …

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