InfoConnect First Aid Training Course 2023

An Informative Program At InfoConnect

16th May 2023

In today’s world, it is important to be equipped with as many skills and knowledge as possible, including the ones that can be lifesaving. We’re literally talking about knowing how to administer first aid and performing CPR. With sudden and unexpected health emergencies occurring in the workplace, it is imperative that the employees are trained in how to respond quickly and effectively in an emergency.

This program aims to train the employees to become qualified First Aiders, understand the role of First Aiders sin and demonstrate the ability to use advanced equipment. The participants were taught basic life support skills such as CPR and choking, bleeding and wounds, burn and scald, fracture, and spinal injuries. The participants were provided with a certification upon completion to serve as evidence that they can be qualified First Aiders.

This program was presented by Penyedia Latihan Dot Com’s instructor, Encik Noorazli. It was held on 16 May 2023, from 8.30 am to 5.00 pm, at InfoConnect office Level 2. It was conducted in hybrid mode which means there’s a physical and online mode for the staff’s convenience. This program included lectures, slides presentation, video presentations, demonstrations, case studies and mock drills. In addition, the warmest thanks to our HR department’s staffs who organized this meaningful program at InfoConnect.

4 modules were conducted: Introduction to First Aid & Health Education, The Unconscious Victim, Bleeding & Shock, Burns, Scalds & Covid-19 Disinfection. After completion of the first module, a morning tea break was provided. Follow by this, modules 2 and 3 were conducted until 1 pm. 1 hour and 15 minutes lunch break were given before another module. At 2.15 pm, module 3 was conducted. This module took 30 minutes and continue with module 4. All 4 modules were completed at 4 pm. Assessment of all the participants was carried out after 15 minutes of afternoon tea break. The program was wrapped up with a closing talk at 5 pm.

Topics Breakdown

One of the topics in the slide presentation was on “What to do in an emergency”. It is crucial to know who to call for help in the event of an emergency. Determine what injuries have been sustained by the victim if any. Basically, if the victim is not breathing, then CPR is required.

The second topic was about “The types of burns”. There are 3 types of burns. The first type of burn is first-degree burn. It is when the top layer of skin is burned with the skin turns red and might swell. On the other hand, a second-degree burn is when the first and second layers of skin are burned with the skin turns red, swells and might blister. When all the layers of skin are burned, it is considered a third-degree burn with the skin turns white or black and might swell.

How to treat chemical burns” was the third topic in the presentation. Flush the area that has chemical burns with water, then cover it with a sterile and dry bandage. If the burn is large, it must be wrapped with a clean towel.

In addition, demonstrations were incorporated into the program. The first demonstration is regarding “How to help when someone is choking”. We should call for help before performing CPR. It is recommended to perform at a rate of 100 times per minute. Rescue breaths are required, if necessary, by performing at a rate of 2 breaths per minute. If the person is still choking, can try the Heimlich manoeuvre by dislodging an object from the person’s airway. To perform it, a sudden strong pressure is applied on the person’s abdomen, between the navel and the ribcage.

How to help a baby” was the second topic with demonstration. In total, there are 3 steps required to be followed, which are check, call and care. Check the baby for any dangers and call for help if necessary. If he/she is not breathing, perform CPR. If the baby is breathing, gently assess for any injuries. It is important to note that extra care should be given to the babies as their bodies are weaker. This knowledge was especially important and helpful for new parents who have babies and toddlers.

Another interesting portion of the program was “How to wrap head wounds and injured or broken arms and hands”. This demonstration attracted one of the most attention from the participants as there was a competition on who had the best and neatest wrap, with first, second and third places. Tightness of the bandage should be taken into account so that pressure to the wound can be applied and will not cut off circulation while covering the entire wound.

The participants were also taught how to measure blood pressure. Sphygmomanometer was used to measure arterial blood pressure, with a cuff, an inflation bulb with a release valve and a manometer. To measure blood pressure, wrap the cuff around your upper arm with appropriate tightness. A normal blood pressure level is usually less than 120/80 mmHg. To deal with high blood pressure, it is advisable to consume less salt (sodium) in your diet, limit alcohol consumption, quit smoking, exercise regularly, avoid stress and have a good night’s sleep.


There came the most challenging part in which all participants must participate in how to perform Cardiopulmonary Resuscitation (CPR) on doll. All participants were taught the basic principles of CPR and an Automated External Defibrillator (AED). To perform CPR on it, place your hands on her chest and give her 2 rescue breaths. For children under 8 years old, the recommended compression-to-breath ratio is 3:1 in which a rescue breath is required with every 3 chest compressions. For people over the age of 8, the recommended ratio is 2:1.




All in all, this program was an immense success as it offered useful knowledge as well as training for our staffs related to first aid in case of an emergency at InfoConnect. A sincere thanks to the instructor and his assistants from Penyedia Latihan Dot Com, the HR department for organizing the training, as well as the staffs at InfoConnect for participating and being sporting during the program.  We hope that this kind of knowledge will be helpful in times of emergency in the future. Here’s to more medical and emergency-related programs in the future to ensure InfoConnect can sustain in the long term with a healthy working environment.

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