Author Archives: Saranya Selladorai

Blog

Streamlining Document Management in Hospitals: How DMS is Revolutionizing Patient Care and Administration

Posted on by Saranya Selladorai
Document Management
19
Apr

In a hospital setting, managing documents is a critical and time-consuming task. Healthcare providers and staff must handle and store a large amount of paperwork, including patient registration documents, medical records, financial records, HR records, and other related documents. In addition, the hospital must ensure compliance with regulations, maintain patient confidentiality and protect personal data. […]

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Blog

Customer Communications Management and how it benefits the Insurance Industry

Posted on by Saranya Selladorai
Customer Communications Management
11
Apr

Customer Communications Management (CCM) is a strategy that businesses use to improve their communication with customers. CCM involves managing all the communications that a company has with its customers, including emails, social media messages, phone calls, and physical mailings. The goal of CCM is to create a consistent and personalized customer experience across all communication […]

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Blog, BPI Technologies

Improving Patient Throughput in Hospitals with Business Intelligence Solutions

Posted on by Saranya Selladorai
Patient Throughput
27
Mar

Hospitals are facing increasing pressure to improve patient throughput, especially with the rise of uninsured patients and nurse and physician staff shortages. Small to mid-size hospitals, in particular, struggle with the costly implementation of lean methodology. As a result, many are turning to business intelligence solutions as a more cost-effective alternative. Business intelligence solutions provide […]

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Case Studies

Improving Efficiency and Reducing Costs: A Digital Document Management Success Story for One of Malaysia’s Largest Commercial Bank’s Credit Ops

Posted on by Saranya Selladorai
LargestCommercialBank
27
Mar

At A Glance INDUSTRY Banking SOLUTION Docuflo DMS Overview Our client is a leading financial services provider in Malaysia, with a significant presence across the ASEAN region. One of the bank’s core businesses is the Credit Operation Department (COD), which is responsible for assessing the risk and acceptability of bank lending to creditworthy customers. However, the […]

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Case Studies

A Comprehensive Solution to Document Management Challenges: Integrating a DMS with Microsoft Dynamics AX for a Leading Car Rental Company

Posted on by Saranya Selladorai
MPM Rent
24
Mar

At A Glance INDUSTRY Transportation SOLUTION Docuflo DMS The Client Our client is a car rental company that uses Microsoft Dynamics AX as their main software for managing their business operations. The software generates several types of documents such as vehicle handover evidence (BSTK), pricing and quotation documents, collection documents, and legal contracts. The documents are […]

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