Author Archives: Huey May

Case Studies, BPI Technologies

Enabling Accurate and On-Time Reporting by Uncovering the Business Value of Data for an Insurance Company in Indonesia

Posted on by Huey May
09
Dec

At A Glance INDUSTRY Insurance  OPPORTUNITY To deliver a performance monitoring solution that aims to simplify the management system in conducting data analysis, and to speed up decision making. SOLUTION A data visualization solution that has the ability to analyze data comprehensively and convert it into graphs and charts. Data from multiple sources will be […]

Continue reading →
Blog

3 ways to Optimize your omnichannel Customer Communications

Posted on by Huey May
29
Nov

1) Use business data to drive Customer Experience Customers must be treated and communicated with in a seamless and controlled manner, regardless of where they are on their journey, to give them the impression that the organisation talks with a single voice.  Salesforce and other CRM systems deliver organised data about clients. Platforms for commerce […]

Continue reading →
Blog

Customer Communications: Building a Successful Omnichannel Solution

Posted on by Huey May
10
Nov

Customer communication is an important part of any company’s strategy. Organizations of all sizes and industries understand the need of staying in touch with customers in order to increase loyalty and encourage repeat purchases. Companies send an average of 22 customer messages every month to each consumer. However, the times are changing. Companies are shifting […]

Continue reading →
Webinars

(On-Demand) Supercharge Your Team Productivity with Cloud Collaboration

Posted on by Huey May
07
Oct

About the Solutions CloudD CloudD is a remote collaboration tool that aims to solve your daily business operational needs from the cloud. It is designed to allow your team to work from anywhere while maintaining productivity by keeping a seamless collaboration between people and content.  Read more Interactive Whiteboard The interactive touchscreen LCD monitor delivers […]

Continue reading →